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Return Policy:
TENS and EMS Units

Medword.com

Return Policy For TENS & EMS Units



FREE SHIPPING ON ALL ELECTRODES, TENS & EMS UNITS

100 percent satisfaction guaranteed with TENS, EMS, or electrode product.Guarantee: 100% Satisfaction & Competitor Prices Matched
Medword Medical Sales, through our supplier, guarantees 100% customer satisfaction. Medword's supplier is the low-price leader and promises to match all competitors prices.

  • If you are not 100% satisfied with the results you are receiving from your TENS or EMS, as long as it is returned in good condition within 45 days, you will be issued a FULL REFUND.

There is a 5 Year Warranty on this unitThere is a 5 Year Warranty on all TENS, EMS, & other units.

  • The TENS units and EMS come with a 5 Year Warranty. If you are having any problems with your EMS or TENS unit, send it back to our supplier and a new replacement unit will be shipped out to you immediately.

If you are not 100 percent satisfied with the results you are receiving from your TENS, EMS, or electrode product, as long as it is returned in good condition within 45 days you will be issued a FULL REFUND

You Should Know That The TENS Unit & EMS Electrode Wires Medword Sells:

  • Must pass a 3 pound pull-test, but typically pass up to 5 pounds;
  • Are made with zinc-coated copper wires, to aid in dispersion and keep impedance low;
  • Have a pre-formed .080 inch pin connector, which holds a TENS pin in place firmly;
  • Contain a small but firm lug for better electrode adhesion, so the wires cannot pull;
  • Have recently been improved to be even more flexible;
  • A minimum of 5% of our electrode & lead wires are hand tested for effectiveness and quality.



Free Shipping
Electrode Skin Prep
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Electrode Skin Prep
2 Fluid Oz. Bottle

Recommended For Use
With All Electrodes

Medword Price
12.99
TENS Conductive Spray
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TENS Conductive Spray
2 oz. Bottle

Recommended For Use
With All Electrodes

Medword Price
14.99
Tac Gel
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Tac Gel 2 oz. Tube

Recommended For Use
With No-Gel Electrodes

Medword Price
14.99







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